Credit Policy

CREDIT:

Credit may be extended to a firm or individual only after submitting satisfactory trade and business references; including addresses, phone, FAX, and account numbers where applicable. All information must be furnished in writing and signed by authorized personnel. Personal guarantee must be signed before application can be processed.  An account limit will be issued in relation to applicant’s ability to pay on time as referenced by their credit report as well as references from vendors and may require a Personal Guarantee.  At no time can a client’s account balance exceed their total credit limit, which can affect their ability to order.

To maintain terms and account status it will be necessary to keep an active account with annual purchases of a minimum of $2,500.  Account inactivity of 12 months, or more, may require you to resubmit your company information for re-evaluation.  You are required to keep your company information current. Please notify us with any updates and changes.

Please complete our Application for Credit Form to see if your organization qualifies.

CREDIT CARDS:

For your convenience we accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER for orders. A current Credit Card Authorization form with signature must be on file.  Please complete our Credit Card Authorization Form so we may have one on file for your organization.

CREDIT CARD REFUNDS:

Depending on the bank, it can take from 7-10 business days for the credit to appear on your credit card statement.  Refer to the Return Policy & the General Policy section of our website as fee’s may be deducted from your credit card refund.
 

RETURNED CHECKS:

A $40.00 service charge will be placed on all returned checks. Once a check has been returned to us for non-payment, we will no longer honor checks from that individual or firm.

INITIAL ORDERS:

Unless a credit application has been received, processed and approved, and/or until a satisfactory purchasing relation has been established, all initial orders will only be shipped when prepaid by credit card (VISA, MASTER CARD, AMERICAN EXPRESS, or DISCOVER) or paid in advance prior to shipment of merchandise.

NEW CUSTOMER ACCOUNTS:

Miller OEM supplies, Inc., DBA: Miller Lighting Products provides traditional and energy saving lighting components aggressively priced to electrical / lighting distributors and manufactures in the industry.

New Accounts are established only to qualified manufacturing or lighting and electrical related businesses who purchase a minimum of $2,500 annually from Miller.  Energy Saving Consultant Groups are invited to apply for a wholesale discount by meeting our annual purchasing criteria.

Please complete our Request for Wholesale Pricing Form to see if your organization qualifies.