Credit Policy

CREDIT:

Credit may be extended to a customer only after submitting a satisfactory credit application which will include trade and business reference(s) contact information. All information must be furnished in writing and signed by authorized personnel. An account limit will be issued in relation to applicant’s ability to pay on time as referenced by their credit report as well as references from vendors and may require a Personal Guarantee.  At no time can a client’s account balance exceed their total credit limit, even if it is within the net 30-day terms, as this will affect your ability to order.

To maintain terms and account status it will be necessary to keep an active account with annual purchases of a minimum of $2,500.  Account inactivity of 12 months, or more, may require you to resubmit your company information for re-evaluation.  Overdue accounts are subject to a 1.5% per month finance charge.  You are required to keep your company information current. Please notify us with any updates and changes. 

Please complete our Application for Credit Form to see if your organization qualifies.

CREDIT CARDS:

For your convenience we accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER for orders. A current Credit Card Authorization form with signature must be on file.  Please complete our Credit Card Authorization Form  and fax it to us at 602-268-0130, so we may have one on file for your organization.

CREDIT CARD REFUNDS:

Miller Lighting Products issues “Store Credit Only”.  If a credit card refund is approved by management, depending on the bank, it can take from 7-10 business days for the credit to appear on your credit card statement. Click here to be taken to our Claims / Return Policy.

RETURNED CHECKS:

A $40.00 service charge will be placed on the customer’s account, all returned checks. Once a check has been returned to us for non-payment, we will no longer honor be able to accept checks from that customer and a credit card will need to be utilized for all future purchases.

INITIAL ORDERS:

Unless a credit application has been received, processed and approved, and/or until a satisfactory purchasing relation has been established, all initial orders will only be shipped when prepaid by credit card (VISA, MASTER CARD, AMERICAN EXPRESS, or DISCOVER) or paid in advance prior to shipment of merchandise.

NEW WHOLESALE CUSTOMER ACCOUNTS:

Miller OEM supplies, Inc., DBA: Miller Lighting Products provides traditional and energy saving lighting components aggressively priced to electrical / lighting distributors and manufacturers in the industry.  New Accounts are established only to qualified manufacturing or lighting and electrical related businesses who purchase a minimum of $2,500 annually from Miller.  Energy Saving Consultant Groups are invited to apply for a wholesale discount by meeting our annual purchasing criteria.

Please complete our Request for Wholesale Pricing Form to see if your organization qualifies.